Genshin Impact developers agreed to pay a fine of $ 20 million (about 16.4 million pounds) to settle fees issued by the US Federal Trade Commission. FTC said that Hoyverse “Loot boxes sold on the market are unfair for children to obscure actual costs and deceive all players about the award rates.” Hoyoverse will also be banned from selling lootboxes to children under 16 years old without the consent of parents.
Complaints (PDF) alleged that Warren of different currencies of Genshin Impact is “challenging and confusing, especially for children and young people.
“Players have to exchange real dollars for virtual currency packages that must then be exchanged several times to open loot boxes, with exchange rates with abnormal denominations.
The same complaint also accused that Hoyoverse has collected personal information about children who violate the rules of protecting children’s online privacy (Coppa).
The allegation that Genshin has a misleading impact on children about the rate of winning a “five -star prize” partly related to event banners and “influential campaigns”, which FTC says “gives players impressively that they will have a better odds when having a five -star prize is promoted compared to reality.”
Hoyvere described the allegations of FTC as “invisible”, but the ruling will see them pay a fine, delete data on children under 13 and no longer sell lootbnoxes to children under 16.
“Genshin Impact deceived children, teenagers and other players to spend hundreds of dollars on awards that they have very little chance of winning,” Samuel Levine, director of the FTC consumer protection Department in a press release. “Companies deploying these dark tactics will be responsible if they deceive players, especially children and young people, about the real cost of transactions in the game.”
“Games and cartoon style programs introduced by global audiences and players of many ages. Genshin Impact is a free game, in an anime style designed for teenagers and older adults.” According to the agreement, we will introduce measures to protect the gate and parents for children and young people new and increase in the US game in the United States in the US.
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Note: This story was revised on January 20, 2025 to add a statement from Hoyoverse.
