Thousands of people bought the “N95” Razer Zephyr mask “N95” in the Covid-19 epidemic, they finally refunded money for the mask, a few months after the US agencies ordered $ 1 million from gaming hardware companies. Thinking that this mask seems good enough to buy from the beginning.
Razer has launched their Zephyr mask in the pandemic, advertising it as a medical N95 mask capable of filtering harmful viruses. But that’s wrong: The mask is never shown to be able to do it. It is not even submitted to the federal agencies in the United States, who can consider it worthy of the important N95 badge. In other words, this is a case of “deciding” to advertise a wrong product, according to the Federal Trade Commission, who will send money this week in the form of check and transfer Paypal money to 6,764 people who bought a mask.
“The recipient will be fully refunded,” FTC said in an explanation that the money was being released (as discovered by Ars Technica). “Consumers should pay the check within 90 days, as shown on the check, or change their Paypal payment within 30 days.”
The RGB mask was tested by Naomi Wu technology critic when it first appeared in November 2021. She pointed out the strange design of the mask in a video titled “The Razer Zephyr is completely useless – but it has potential”. She argued that it was not certified in terms of the N95 mask, even if it uses the same components as other masks have undergone the official grading process. The Razer’s PR department saw the review of the assessor and entered something of a tail, with the head of the PR sending internal email to ask about the mask, realizing that the statements were not grounded as a big problem.
“We have any certificate to back up the N95 level request? Currently we are in the process of being certified/officially listed as a N95 -level product? … From a consumer and POV communication, the main question here is:
At the same time, Razer PR is also pressuring the reviewer to change her video title, which is bossy behavior from the perspective of the press.
But worried, Goofs’s Gondola did not end. During the mask’s development, a company named Intertek was hired by Razer to check the filtering ability of the mask. And tests show that it does not live according to the N95 standard. “[We] Proposal does not indicate N95, “an Intertek employee told Razer,” because it is not related to this product and this requirement will cause confusion. “Razer seems to have ignored that recommendation.
FTC, not surprising, had a faint view of all this. “Accordingly, Razer was aware of Intertek, their own staff and Wu that their requirements related to Zephyr’s N95 condition were deviations,” the trade agency in their lawsuits said.
The mask is no longer sold by Razer, who soon agreed to resolve $ 1 million with FTC. Although all these evidence piled up in case FTC, the hardware company refused to do anything wrong.
“We disagree with FTC allegations and do not recognize any misconduct as part of the agreement,” they said in a FTC’s decision statement back in May. “It is never our intention to deceive anyone, and we have chosen to solve this problem to avoid the distraction and interruption of the lawsuit and continue to focus on creating great products for gamers.”
Great product? Yes, let’s be the judge of that. For the first time I heard about the crap mask when James and Alice B (RPS in peace) discussed it on the electronic wireless program, bringing some humorous destruction of hideous accessories.
“I will not merciless Zephyr,” James said, “Besides the fact that it is exaggerating effectively against Covid at the time when people died in the literal sense of Covid, it was just a stupid product – I hated it. Don’t mind all medical tests.
Razer transferred their attention to Snap Tap, a keyboard feature that was banned in some eSports tournaments to give high -level players an unfair advantage when it comes to the speed buttons. Although the hardware of Czar James tried it carefully and said that we regularly Schmucks would not encounter such promotions. Another point for him for cutting the noise.
